Customer Quotes

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We've always been dedicated to staying protected. Now, with Ivanti Patch for SCCM, it doesn't take nearly as much time.
Rick McIverSenior Systems Administrator
University of Pittsburgh
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We also expect Change Management to provide a significant improvement as we lack an integrated solution that requires duplication.
Wendell BobstAVP, IT Customer Services
Adventist Health
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With Insight, we had hard data about problems we knew about—and problems we had no idea existed.
David WyldSenior Desktop Infrastructure Engineer
Deakin University
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With DSM a small staff can manage and provide updates to a large number of clients and servers.
Riaan van der WesthuizenInfrastructure Architect
Bilfinger
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We didn’t plan to purchase Insight and Environment Manager. But the great results from the proof of concepts drove us to adjust our budget to make the funds available. And, after implementation, we have no regrets. We can’t wait to see what additional benefits Ivanti technology can deliver for Deakin.
Craig WarrenExecutive Director of ICT Infrastructure Services
Deakin University
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Ivanti Xtraction is a powerful tool that provides access to the real-time data that matters most to us. We can link it to both our Ivanti patching solution and User Workspace Manager to pinpoint where the risks and issues are we need to act on and share relevant, real-time reporting metrics with stakeholders.
Steven CvetkovicChief Information Security Officer
Swinburne University of Technology
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With Ivanti, I could see straight away that we were purchasing a very powerful and configurable tool.
John IrelandDirector of Customer Service
University of Oxford
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Trust and empathy are what we stand for here at Ivanti. From day 1, I've been grateful for the support and opportunity to work alongside talented people who truly want what's best for the customer. It isn't just about the passion for the job and delivering quality products; it's also about continuing to stretch yourself to learn and grow in new ways. That's how Ivanti values its employees and customers.
Jamie Laliberte WhalenDirector of Social Strategy at Ivanti
Ivanti
We also want to integrate the system with our telephone system, so that we can create tickets outside normal working hours.
Jan WindelsProject Manager
Ella
The time we are already saving with Ivanti is time that we can reinvest in improving our whole approach to endpoint management, ultimately improving the future for our students.
Larry BarriosIT Manager
Cypress Fairbanks ISD
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The more we work with Ivanti, the better our IT processes become. Our users love the new Ivanti system. Managers love having the information they need in easy-to-use dashboards and reports.
Candice PeacockIT Service Desk Manager
Total Wine & More
We’re there to support academic freedom and enable users to do their jobs, while also providing that backend layer of security. Having visibility into the entire landscape and the tools at hand to balance security with user needs makes it easier to meet both objectives.
Steven CvetkovicChief Information Security Officer
Swinburne University of Technology
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Ivanti Neurons gives us actionable information in just minutes so we can make more informed decisions and keep staff and students productive.
Daniel BoltonHead of Technical Services
Kingston University
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With Ivanti Neurons we have seen and will continue to see significant savings in asset and warranty management, by proactively monitoring device health, such as battery performance, Ivanti Neurons gives us real-time actionable intelligence, so we can automate or make more informed decisions and keep our users productive.
Daniel BoltonHead of Technical Services
Kingston University
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Our partnership with Ivanti will play an important role in keeping thousands of IT users operational and our IT teams happy.
John IrelandDirector of Customer Service
University of Oxford
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Insights into what's going on with our business and specific divisions is our biggest benefit from Ivanti Neurons for ITSM.
Thomas SmithDirector, IT and Telecom Support
Service Corporation International
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The best things I could sell someone on (Ivanti Neurons for ITSM) are the customer experience, the journey of accomplishment that we’ve been on, and the vast improvement in our NPS score.
Stephen PeatlingManager, IT Customer Engagement
Victoria University
[CAM] doesn’t touch the patients directly, but its indirect touch is incredibly important. With strong support operations, we provide better patient care, secure in knowing that we’re managing our end devices better through asset tracking and management.
Bill WeyrickDirector, Information Systems
Dartmouth-Hitchcock
Cherwell enables us to manage our systems to provide the best possible patient care. Cherwell doesn't touch the patients directly, but its indirect touch is incredibly important. With strong support operations, we provide better patient care, secure in knowing that we're adhering to regulatory requirements like HIPAA and managing our end devices better through asset tracking and management.
Bill WeyrickDirector, Information Systems
Dartmouth-Hitchcock
With Ivanti, I could see straight away that we were purchasing a very powerful and configurable tool, and the ‘out of the box’ processes mapped well with our implementation designs.
John IrelandDirector of Customer Service
University of Oxford
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I spent most of my time figuring out how to get the communication working properly with our customers. It just wasn’t happening at all.
Stephen PeatlingManager, IT Customer Engagement
Victoria University
The feedback we received was, well, no feedback. No one was ringing up asking, ‘What's happened to my job?’ and that sort of thing.
Stephen PeatlingManager, IT Customer Engagement
Victoria University
Through our efforts with Ivanti Service Manager, a big plus for us is that our team has been recognized for how customer service should be run within the University.
Stephen PeatlingManager, IT Customer Engagement
Victoria University
If you want to improve your service relationship with your customers, you need a tool like this to do it.”
Stephen PeatlingManager, IT Customer Engagement
Victoria University
With Ivanti, we can integrate all of the new smartphone capabilities into our organization and open up the world of apps for our people.
Bas WassinkApplications Manager
Hoogheemraadschap Hollands Noorderkwartier
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We wanted to make the portal people-friendly at the heart of it, and the Ivanti toolset has allowed us to deliver exactly that, and more.
Kylee Bently Head of IT Service Operations
Contact Energy
We needed to mine the value of the Ivanti toolset properly and in order to achieve the objective of expansion and improvement of IT services for all the users across the organisations, we had to work through the issues and get the right partner on board.
Kylee Bently Head of IT Service Operations
Contact Energy
This is just the first step, and we’ve only skimmed the surface of what we can achieve with MyAwhi as well as the Ivanti partnership. We are now going to start bolting on the frameworks and processes that we need to uncover even more efficiencies and take the IT service experience at Contact further. We’ve got the vehicle now in the platform - now we can jump in and start to drive it in the right direction.
Kylee Bently Head of IT Service Operations
Contact Energy
The greatest value has been the partnership, which injected the ideas and expertise that would help us design a solution that would meet the needs of the multiple user groups we serve.
Kylee Bently Head of IT Service Operations
Contact Energy
At UT Dallas, our bottom line is really our students, making sure they get a great education. The way Ivanti plays a part in that is by ensuring that’s where the focus stays. We’ve solved a lot of business challenges with Ivanti, and we continue to do that every single day.
Pulin BhattDirector of Client Services
University of Texas at Dallas
With Ivanti, we can confidently ensure that only trusted devices are able to access our business apps, and we know that the latest security configurations are always pushed to their devices. Since we’ve moved to the cloud and Zero Sign-On, we feel even better about the security of our cloud apps, which are easier and more cost-effective to manage than ever.
Eric ZweigbaumDirector of IT
Conair