The greatest challenge every CIO will face over the next decade is executing on their digital transformation strategy. Transforming cultural norms, processes, and intelligence into a secure, mobile digital ecosystem requires a discipline ITSM experts have been fine tuning for the last decade: Continual Service Improvement (CSI).  Modern ITSM methods demand social, mobile, big data, and responsive design to eliminate waste and increase effectiveness.

Please join us for a one-hour on-demand session featuring Matt Hooper, LANDESK ITSM Evangelist.  In this session you'll learn how CIOs can effectively deliver digital platforms through the four core underpinnings of agile service management.